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5 Ways to Personalize the Contingent Candidate Journey

It's important to personalize the candidate experience to attract and keep top talent. This is true not only for permanent hires, but also for contract and contingent staff. Candidates want to feel valued and seen as individuals, not just another number in a system. Here are five practical tips to help your organization create a more engaging and personalized recruitment journey for contingent candidates.

Personalizing the Contingent Candidate Journey

In contingent workforce management and contract recruitment, personalizing the candidate journey is an important part of attracting and retaining top talent to your organization. Applicants want to be treated as valuable individuals, not just numbers in a spreadsheet. Here are five practical strategies to help your organization create a more engaging and personalized recruitment experience for candidates:

1. Personally Tailored Communication

Personalized communication makes a huge difference. Instead of generic boilerplate emails, use automation tools to send messages that address candidates by name and reference specific details about their skills and the job they're applying for. Highlight why their experience makes them a good fit and how the role aligns with their career goals. Personalization efforts like this not only demonstrate to candidates that you value them as unique individuals but also increase their engagement with the recruitment process, reducing ghosting and attrition.

2. AI-Driven Candidate Matching

Despite it’s recency, AI has quickly become an indispensable tool in the contingent recruitment process. One major reason is its ability to assist recruitment teams in matching candidates to the right jobs. By analyzing profiles, skills, and past work experience, AI tools can recommend roles that are a perfect fit for each candidate. This means candidates are more likely to be interested in the positions you suggest, as they align closely with their expertise and aspirations, and are more likely to thrive in their roles throughout the duration of the contract. Plus, it saves time for both recruiters and candidates by cutting down on mismatched applications and reducing turnover.

3. Interactive Chatbots

Chatbots can significantly improve the candidate experience by providing instant, personalized responses to inquiries. They can guide candidates through the application process, help schedule interviews, and answer frequently asked questions. This 24/7 availability ensures candidates get the support they need promptly, reducing frustration and keeping them engaged in the process. But, not all chatbot technology is created equal. Basic decision-tree chatbots are cumbersome and frustrating for users. Newer, more advanced AI-powered chatbot technology allows for chatbots that can behave truly conversationally and perform far better in handling candidate questions and inquiries.

4. Customized Onboarding

Once you've hired a contract worker, a streamlined and personalized onboarding process can help them hit the ground running. Tailor onboarding materials to their specific role and previous experience. Introduce them to key team members they'll be working with and set up personalized training sessions. This approach makes new hires feel welcomed and valued, which can improve their performance and retention. It also ensures that the onboarding process is efficient and effective, enabling them to get a faster start to their work.

5. Feedback and Continuous Improvement

Collecting feedback from candidates about their recruitment experience is crucial. Use surveys or feedback forms to understand what worked well and what didn't. Then, act on this feedback to continuously refine and improve your recruitment process. Showing candidates that you listen to them and act on their feedback not only enhances their experience but also helps build a stronger employer brand by increasing positive word of mouth.

By focusing on these personalization strategies, you can make the candidate journey in contract recruitment more personalized, efficient, and satisfying, leading to better outcomes for both candidates and your organization.

To learn more about how can revamp your direct sourcing and contingent workforce strategy, book your free, no-commitment demo HERE.